Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 828-PROVIDE3462
- Employer
- Provide CIC
- Employer type
- NHS
- Site
- Eastlight House
- Town
- Braintree
- Salary
- £26,530 - £29,114 PA
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
Employer heading
AST Team Leader
Band 4
Job overview
Supporting the AST Manager on service processes and projects. Supporting clinical services with administrative tasks on request. Provide day to day supervision for the Admin support team. Ensuring the team is running efficiently and smoothly including PDR's and 1:1s.
Main duties of the job
- Ensuring KPI's are met and reports are completed to a deadline.
- Providing cover and working co-operatively with others in the Admin Support Team.
- Compile rosters and deal with queries and changes to roster.
- Complex data analysis and reporting using IT systems.
-
Data inputting into clinical and administrative systems.
· Responsible for the implementation of standard processes/procedures and contribute to service development through making suggestions at team meetings etc.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Detailed job description and main responsibilities
- Provide day to day supervision for an administration team within the Administration Support Team, including PDR’s.
- Authorises expenses for direct report in AST.
- Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
- Complex data analysis and reporting using IT systems.
- Systems Super User – available for advice and support to administration and clinical/medical staff.
- Compiles clinical rosters and deals with queries and changes to roster.
- Calculates and maintains annual leave records within clinical teams.
- Supporting clinical services with administration tasks including audio typing, on request.
- Ensures all facilities issues raised appropriately with Facilities Management.
- Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
- Data inputting into clinical and administrative systems.
- Responsible for the implementation of standard processes/procedures and contributes to service development through making suggestions at team meetings etc.
- Responsible for ensuring processes in place for sufficient levels of stationery and stock available within clinical areas.
- Booking agency staff/temporary staff and ensuring temporary induction processes are completed by management.
- Ensuring the induction process for new starters and others in the team.
- Assisting with the induction of new starters in clinical teams.
- To contribute to achieving the KPI’s, service level agreements and implementing benchmarking/standards.
- Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
- Providing cover and working co-operatively with others in the Administration Support Team
This role specification indicates the main functions of the post. It is not an exhaustive list of the responsibilities and tasks required for the job. There may be a requirement to undertake other duties as reasonably required to support the organisation. This may also include work outside of the postholder’s normal sphere of activities, including functions not detailed within this role specification or working within another location or environment.
Person specification
Work experience
Essential criteria
- Work experience
Desirable criteria
- ECDL or similar qualification
1 year experience
Essential criteria
- 1 year experience
Desirable criteria
- 1 year experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Beth Mant
- Job title
- Admin Support Manager
- Email address
- [email protected]
- Telephone number
- 07580912211
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