Job summary
- Main area
- Admin
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time
- Home or remote working
- Job ref
- 287-RMED-56-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal
- Town
- Liverpool
- Salary
- £23,615 per annum, pro rata
- Salary period
- Yearly
- Closing
- 16/04/2025 23:59
Employer heading
Clerk Typist - AKU
Band 2
Job overview
This is an excellent opportunity to join our high quality service which we provide at the Royal Liverpool Hospital, which is built on excellent teamwork and outstanding customer care given to our patients.
We are seeking a highly motivated individual who can work effectively using their own initiative as well as being part of a team. The candidate will be someone who has excellent organisational skills, energy, drive, optimism and determination to meet all of the challenges they face.
If you’re someone who inspires those around you, enjoys a challenge, is a true ‘team player’ then this is the job for you.
Ideally the ability to transcribe complex digital dictations, have knowledge of medical terminology would be an advantage.
Main duties of the job
As a clerk typist in the AKU department, your role will be to support and liaise with the departments multidisciplinary team, working closely alongside the patient co-ordinator.
The clerk typist will type dictations from audio transcription of clinical
correspondence and documentation including writing reports following NAC week. The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes. Good telephone communication skills are required, acting in an professional manner.
The clerk/typist will be liaising and communicating with members of the
multidisciplinary team, being able to problem solve. The successful candidate will be involved in the NAC week and will be expected to be on hand during the NAC week to answer any patient queries, liaising with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool).
Flexibility of working times is essential during the NAC week.
The post holder will prepare prescriptions to send to the medical team for signing. Also preparing visit letters and pre visit documentation sending out to patients. The successful candidate will be expected to attend appropriate training and education sessions when required.
The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
The clerk typist will type dictations from audio transcription of clinical
correspondence and documentation including writing reports.
The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes.
The clerk/typist must have good telephone communication skills, acting in anprofessional manner.
The clerk/typist will be liaising and communicating with members of the
multidisciplinary team.
The clerk/typist will be expected to problem solve with the support of the team.
The successful candidate will be involved in the NAC week. The Post holder will be expected to be on hand during the NAC patient week to answer any patient queries, liaising with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool). Flexibility of working times is essential during the NAC week.
The post holder will prepare prescriptions to send to the medical team for signing.
The postholder will prepare visit letters and pre visit documentation sending out to patients.
The postholder will contact GP surgeries to obtain patient information.
The postholder will Log patient attendance and outcomes.
The postholder will Support the NAC coordinator in day-to-day duties.
The postholder will prepare blood tube packs and prepare urine test bottles, sending them out to patients.
The post holder will maintain the centres documentation, to ensure patient information leaflets are kept up to date.
Person specification
Education/Qualifications
Essential criteria
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable criteria
- Knowledge of medical terminology
Experience
Essential criteria
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable criteria
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential criteria
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Knowledge of internal PAS system
- Ability and willingness to undertake further training as required
Other Requirements
Essential criteria
- Understanding of confidential nature of role and awareness of Data Protection Act
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Leanne Evans
- Job title
- AKU Service Co-Ordinator
- Email address
- [email protected]
- Telephone number
- 0151 706 4289
- Additional information
For formal enquiries or visits, please contact Leanne Evans, AKU Service Co-ordinator.
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