Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Rheumatology
Grade
Band 4
Contract
Permanent: 22.5 hours per week
Hours
Part time - 22.5 hours per week
Job ref
164-7119694
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Queen's Medical Centre campus
Town
Nottingham
Salary
£26,530 - £29,114 pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Biologics Co-ordinator

Band 4

Job overview

An unique opportunity has arisen to join our team of  biologics co-ordinators .  You will provide an efficient and high quality administrative service.  Working with a well established team of co-ordinators, doctors, nurses and pharmacists you will be supporting patients to receive their medications to enable them to control their disease.  Full training and support will be given.

Main duties of the job

Co-ordination of repeat prescriptions

Receiving emails from homecare teams

Checking patients have had bloods and requesting if not 

Once results back, generating the prescription

Liaising with consultants to sign prescriptions and once returned, ensuring prescription sent to the home care pharmacy team

Supporting new patients to register on the system, ensuring GDPR forms are returned

Arranging clinic appointments by liaising with various clinical areas

Answering any questions and queries from patients

Maintaining spreadsheet

 

 

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Providing  a comprehensive, efficient and high quality administrative service to the clinical team  responsible for rheumatology biologic patients.

Supplying information in the form of up to date blood tests and clinic letters in order for the patients to obtain repeat prescriptions

Liaising with various clinical areas to co-ordinate patient care, services and treatment, including arranging patient appointments.

Provide patients with written confirmation  of results and/or liaise with patient or GP as  necessary following direction from the nurse specialists

Following blood monitoring assist in co-ordinating patient's hospital admission as appropriate

Assisting in the development of and maintain databases and data collection for education, audit and surveillance purposes where appropriate.

Manage incoming and outgoing mail

Preparing letters and uploading documents

 

 

 

 

 

 

 

 

Person specification

Training and qualification

Essential criteria
  • Able to demonstrate a good standard of education together with good administrative experience
  • NVQ3 or equivalent
  • Ability to use Microsoft office programmes, produce Excel spreadsheets and databases
  • NHS experience in a similar role
Desirable criteria
  • Experience of medical terminology
  • Understanding of outpatient system including referral, bookings and outcoming

Experience

Essential criteria
  • Experience of providing high standards of service in a customer/patient orientated environment
  • Working as a team member
  • Previous experience of working within an administrative team
  • Dealing with third parties for example medical companies
Desirable criteria
  • Experience using NHS systems - Careflow, Notis, Winscribe

Communication and relationship skills

Essential criteria
  • Excellent communicator, clearly and concisely both verbally and in writing
  • Team player with aptitude to develop working relationships with others to aid and manage workload in contributing to team directives
  • Professional telephone manner
  • Demonstrate confidence and maturity when dealing with patients and carers

Analytical and judgement skills

Essential criteria
  • Able to present and receive relevant clinical information
  • Respond to queries and knows when to escalate
Desirable criteria
  • Good problem solving skills using ream when appropriate

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Darrow
Job title
General Manager
Email address
[email protected]
Telephone number
07812268278
Additional information

[email protected] 

Apply online nowAlert me to similar vacancies