Job summary
- Main area
- Catering
- Grade
- NHS AfC Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 190-0129-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £23,615 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 06/04/2025 23:59
- Interview date
- 15/04/2025
Employer heading
Catering Assistant Retail Patient Services (Central Campus)
NHS AfC Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are looking for individuals to join our team of Food Service Assistants, working in our food service areas catering for patients, staff and visitors.
Applicants must be self-motivated, good communicators, and flexible in their working practices. They will be required to work in different hospital settings, such as patient kitchens, dining rooms, and production areas.
Therefore, applicants must maintain a high standard of personal hygiene and be committed to a high level of customer service.
Catering experience and a basic food hygiene certificate are desirable but not essential, as full training will be given. Applicants will need to be educated to GCSE level at Grade 9 - 4 or equivalent experience.
These posts are based at Royal Hallamshire Hospital, although working across sites may be required.
Full-time and part time positions are available. Working hours may include weekends. Shifts may start at 6 a.m. and end at 8 p.m., and applicants must be able to cover those times.
Main duties of the job
- Assist with food service to patients and staff as required.
- Prepare meal trolleys for regeneration and service.
- Responsible for checking off meal deliveries to ensure correct meal requirements have been received, take action as necessary if any discrepancies.
- Work alongside ward staff to ensure all patients receive appropriate meals.
- Responsible for taking orders and delivery of “Special Meal Requests and ringbacks” as and when required.
- Liaise with Diet Bay/CPU for special diet meals.
- To work in any patient dining room setting and help out on ward service as specific to the area.
- To listen to and where possible resolve any complaints given by customers.
- Responsible for good stock rotation at all times and the placing of orders for stores and call order items.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate food.
The Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and delicatessen bars.
The Catering Department provides training and advice in food hygiene and food service matters to other health professionals within the Trust.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Skills and Knowledge
Essential criteria
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable criteria
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Experience
Essential criteria
- Experience in catering/food services including:- • Health & Safety. • Different food service systems. • Cash handling.
- Knowledge of Alergens
Desirable criteria
- Working in a Catering organisation/operation
- Customer service experience.
- Supervision of staff
- Function working.
Education and Qualifications
Essential criteria
- GCSE English and Maths Grade 9 - 4 or equivalent experience
Desirable criteria
- Level 2 Food Hygiene Certificate or equivalent experience
- Level 2 Health and Safety Certificate or equivalent experience
- NVQ or apprenticeship in a Catering subject
Personal Qualities
Essential criteria
- Ability to communicate with a range of groups ie multi-cultural patients, visitors and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable criteria
- Experience of working in a large team.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lee Robinson
- Job title
- Catering Services Team Leader
- Email address
- [email protected]
- Telephone number
- 01142713114
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