Crynodeb o'r swydd
- Prif leoliad
- 317 Assessment Suite - RVI
- Gradd
- Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (6 week rolling shift pattern)
- Cyfeirnod y swydd
- 317-2024-36-12-DR
- Cyflogwr
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Royal Victoria Infirmary
- Tref
- 317 02 Royal Victoria Infirmary
- Cyflog
- £23,615 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 15/09/2024 23:59
- Dyddiad y cyfweliad
- 07/10/2024
Teitl cyflogwr
![The Newcastle upon Tyne Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/168.png)
Clerical Officer
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
This is an exciting opportunity to work in the Assessment Suite (AS)/Same day Emergency care (SDEC based at the Royal Victoria Infirmary.
Hours: 37 hours 30 minutes/week (to include bank holidays) this is a 6 week rota shift pattern which does incorporates nightshifts.
- Interview Date: 7 October 2024
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Prif ddyletswyddau'r swydd
Duties include patient registration via the unit’s electronic systems, admission of patients via hospital system, making appointment’s on schapptbook, filing, photocopying, telephone enquiries, processing of daily documentation, as well as face to face enquires from the general public, patients, visitors and staff.
Applicants must be able to demonstrate excellent communication, organisational and processing skills. You will be required to work within a large multi-disciplinary team and be capable of undertaking a demanding workload. You should be familiar and confident with Microsoft office packages, and experience of working within the NHS would be advantageous. Knowledge of e-Record and Case Note Tracking would be desirable. Full training will be given.
Gweithio i'n sefydliad
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- The provision of an efficient administration service within the Assessment Unit and Ambulatory Care Unit.
- To work as part of Admin Team to provide effective service for both Inpatient and Outpatient Departments within Assessment Suite and Ambulatory Care Unit.
- The efficient running of unit reception areas and greeting of visitors and patients at the front line.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Manyleb y person
Experience
Meini prawf hanfodol
- Knowledge of clerical procedures e.g. booking / changing appointments dealing with telephone enquiries filing system, tracking notes
- Experience of working with the general public
Knowledge
Meini prawf hanfodol
- Good standard of written English / IT skills (e.g. GCSE level or equivalent qualification / experience).
Meini prawf dymunol
- RSA 1 and 2 in word processing or equivalent
- A sound knowledge of eRecord system
Skill
Meini prawf hanfodol
- Good communication skills
- Effective organisational skills and management ability
Meini prawf dymunol
- Previous NHS / eRecord experience
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sacha Clarke
- Teitl y swydd
- Higher Clerical Officer
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 2823743
Rhestr swyddi gyda The Newcastle upon Tyne Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector