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Job overview

An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Clinical Research Directorate. You will join a team of admin professionals providing support to research delivery teams across the Trust. 

The role involves close working with medical, nursing and research support staff to provide an efficient secretarial and administrative service to their teams. You will also make sure that patient appointments are booked and communicated and recorded effectively in relevant NHS systems.

These roles have lots of variety and ad-hoc demands and post holders must be flexible and possess excellent time management and planning skills.  This is an opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills.   Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training will be given. 

• Interview Date Thursday, 15 August 2024
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The role involves close working with medical, nursing and research support staff to provide an efficient secretarial and administrative service to their teams. You will help ensure that agendas, minutes or action points are produced for team/directorate meetings. 

You will manage shared mailboxes and respond to telephone enquiries which may require you to adapt your priorities to respond to urgent queries or escalate to other members of the team, as necessary.

You will require good communication skills to build relationships across the research directorate and into the Trust as well as communicating with patients and external stakeholders such as GP surgeries, other NHS Organisations, Community and Clinical Research Organisations.

Good organisational skills are key to making sure that patient appointments are booked, communicated and recorded effectively in relevant NHS systems. You may also be required to schedule appointments and meetings for staff and sometimes organise travel arrangements. 

You should be able work to deadlines and cover for colleagues during periods of leave, as required.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.