Job vacancy: Charity Communications Manager, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 02 Royal Victoria Infirmary

Job summary

Main area: 317 Charity Director 620226
Grade: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 317-2024-25-30-DR

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Victoria Infirmary
Town: 317 02 Royal Victoria Infirmary
Salary: £43,742 - £50,056 per annum
Salary period: Yearly
Closing: 17/07/2024 23:59
Interview date: 08/08/2024

Charity Communications Manager

Band 7

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

The post holder will have highly developed specialist knowledge in relation to communications and strategy development. This will be demonstrated by a degree level qualification supplemented by a professional qualification/ and/or relevant experience.

Oversee and co-ordinate the work of the communication team and will liaise with key colleagues to ensure that a focussed and co-ordinated strategy is in place.

Build relationships with external companies including marketing and design agencies, printers and local and regional media.

The post holder will interact with external stake-holders e.g. public / commercial organisations / professional bodies to promote and develop support for the Charity.

The post holder will possess senior level experience of dealing with press and the media.

The post holder will have the ability to translate complex information into a clear and easily understood format.

The post holder will be able to work to tight deadlines and deliver projects assigned to them to agreed quality standards and timescales.

The post holder must have highly developed written, presentation, interpersonal and communication skills to work with large groups or individuals both internally and externally.

Deliver a marketing/communications service for the Charities including providing support on the design of strategies, project and communication plans, publicity campaigns, branding, design, editorial, events management, digital media, printing and evaluation, for example: manage the production of an annual newsletter and preparation of articles for the Trust’s Annual Review.

Create awareness levels of service provision, appropriate to high profile charities.

Provide innovative ideas/promotional materials to publicise the Charity’s support of the Trust’s services.

The Post holder will undertake benchmarking and evaluation and monitoring the outcome of media work to inform future planning

In addition to line management of the charity communications and analytics team and their core responsibilities the post holder will work closely with key Trust contacts, including the Trust Board and the Charity Committee to ensure that a co-ordinated strategy is implemented.

To develop and implement an agreed marketing and communications strategy to raise the profile and income streams of Newcastle Hospitals Charity (Reg. 1057213)
To promote a positive image and identity of the Charities public relations (internally/externally)
To ensure the Charity’s strategic plans are incorporated into all promotional and publicity materials and activity.
Develop, implement and evaluate a strategic communications plan
Review and improve current practices and develop an overall strategy to promote and maximise the Charity and it’s income
Liaising with NHS staff, general public, commercial organisations and interested parties with a view to actively increasing the profile of charitable giving, developing partnerships/ working relationships and generating support

Person specification

Qualifications & Education

Essential criteria

Degree level education and relevant professional qualification and post graduate study to master’s degree level or equivalent

Knowledge & Experience

Essential criteria

Previous experience in a similar role
Senior level experience of dealing with press and the media.
Experience of brand management

Desirable criteria

Working for a large complex organisation

Skills & Abilities

Essential criteria

Ability to develop communications and marketing plans
Computer literate
Ability to translate complex information into a clear and easily understood format
Ability to work to tight time-scales and respond to changing priorities

Desirable criteria

Ability to maintain websites and prepare suitable online copy.

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.