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Job summary

Main area
317 Director of Quality & Safety
Grade
Executives / VSM: Executives / VSM
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2024-26-055
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Trustwide
Town
317 Trustwide
Salary
per annum
Closing
15/07/2024 23:59
Interview date
29/07/2024

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Director of Quality and Safety

Executives / VSM: Executives / VSM

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

Competitive Salary – Very Senior Manager (VSM)

Permanent Full time

The Trust is seeking an experienced, driven, strategic leader to the role of Director of Quality and Safety. This is an exciting and pivotal leadership role in the Trust, supporting the Executive Director of Nursing and Medical Directors in providing strong clinical and quality governance leadership, ensuring the Trust provides high-quality services, is fully compliant with all regulatory requirements and that quality and safety is the golden thread through Trust wide decision making.

Working with key stakeholders across the Trust, you will be responsible for a number of key organisational workstreams. This includes providing assurance relating to compliance with care quality standards in order that services are supported to improve and can consistently deliver safe and effective care. You will also be responsible for the development and delivery of the Trust’s quality priorities and quality account. This requires you to support and lead innovative and forward-thinking transformation strategies whilst balancing robust clinical governance systems and processes across the Trust. A key aspect to this role is to continue to lead and further embed the Patient Safety Incident Response Framework, fostering a culture of learning and quality improvement.

Main duties of the job

You will also line manage the corporate teams overseeing Quality and Safety, including Health and Safety and Legal Services.  

You will support key committees such as the Trust’s Quality Committee while taking active involvement in other key intermixed committees such as Audit, Risk and Assurance. From this you will be negotiating and communicating complex information that leads to agreement, implementation and delivery of key quality and safety initiatives. A major factor in this delivery will be utilisation of strong interpersonal, engagement and negotiating skills ensuring strong, transparent, and mutually beneficial stakeholder relationships, internally and externally.

This is an excellent opportunity for a dynamic individual to make a difference to the quality and safety of clinical services at a pivotal time in the Trust’s improvement journey.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

Candidates who are shortlisted for interview will be contacted by e-mail, and will be required to complete psychometric tools in advance of the assessment process.  You should check your SPAM folders as well as your inbox.

This post is subject to the rehabilitation of the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Services (formerly known as the Criminal Records Bureau) to check for any previous criminal convictions.  Due to the seniority of post, appropriate checks relevant to the Fit and Proper Persons Requirement will also be undertaken.

For further information on the role, please contact Ian Joy, Executive Director of Nursing via email [email protected] or telephone: 0191 213 1512

NO AGENCIES PLEASE

Closing Date for applications:                                    Monday 15 July 2024

Interview Date:                                                            Monday 29 July 2024

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications / Professional Registration

Essential criteria
  • Master’s level degree or equivalent portfolio of experience gained within relevant field.
  • Professional registration with NMC/HCPC
Desirable criteria
  • Management qualification

Experience and knowledge

Essential criteria
  • Senior manager with significant experience
  • Significant experience and skills in managing quality, clinical governance and Health and Safety in a complex healthcare organisation.
  • Proven ability to motivate and develop staff to improve performance
Desirable criteria
  • Knowledge and full understanding of NHS risk management standards and delivery of NHSLA.
  • Experience in producing the trust strategic plan, annual plan and/or quality account.

Skills and abilities

Essential criteria
  • High level of interpersonal and communication skills.
  • Strong ability to analyse situations and recommend strategic course of actions to achieve objectives effectively.
  • Proficient IT skills.

Personal attributes

Essential criteria
  • Ability to easily integrate into complex organisation and to be always presentable and professional.
  • Ability to motivate multi-skilled and complex teams to achieve maximum efficiency.
  • Experience in successfully managing complex organisational change
  • Demonstrate honesty and integrity.
  • Active and positive team player.
  • Ability to respond quickly and confidentially on unfamiliar topics.
  • Aligned to Trust core values and behaviours.

Aligned to the NHS Leadership Competency Framework:

Essential criteria
  • Driving high quality and sustainable outcomes.
  • Setting strategy and delivering long- term transformation.
  • Promoting equality and inclusion, and reducing health and workforce inequalities.
  • Providing robust governance and assurance.
  • Creating a compassionate, just and positive culture.
  • Building a trusted relationship with partners and communities..

Other requirements

Essential criteria
  • Flexibility of working hours to meet the needs of the service.
  • Participation in Director on call rota.
  • Able to travel across sites-reasonable adjustments will be made to facilitate this if required.

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ian Joy
Job title
Executive Director of Nursing
Email address
[email protected]
Telephone number
0191 2131512
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