Job vacancy: Training & Benefits Lead, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Trustwide

Job summary

Main area: 317 IT - Health Information Exchange
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 317-2024-18-018

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Trustwide
Town: 317 Trustwide
Salary: £35,392 - £42,618 per annum
Salary period: Yearly
Closing: Today at 23:59
Interview date: 13/08/2024

Training & Benefits Lead

Band 6

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

We are looking for a committed, energetic and resilient individual to join our growing multi-disciplinary team. As our Training and Benefits Lead you will work across an extensive and varied digital transformation programme, providing advice, support, and challenge on the management of the training and benefits framework for the service. Your role will make a significant contribution to the delivery of the Great North Care Record service, North East and North Cumbria’s flagship initiative, to help realise the ambitions and benefits for our users.

To design, deliver and evaluate IT training in formal and informal environments, to both individuals and large groups of service users.
To carry out analysis of complex qualitative and new quantitative data and information providing decision-makers and management with the insight on expected benefits identified within projects and programmes.
To act as the Project Lead for current IT training programmes and to assist in developing and supporting IT training for future projects, using a PRINCE2 methodology.
To liaise with Project Managers and Teams and to be the Lead for providing IT training engagement for current, new and on-going projects.
To be responsible for the provision of high quality training and support for colleagues across the Region.
To provide administrative, project management and operational support to the Project Management team.
To provide support, working with the Programme Director and Senior Project, collating benefit reports and monitoring progress.
To lead on organising meetings, events and co-ordinating the use of programme and project resources.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Person specification

Qualifications & Education

Essential criteria

Be educated to degree level or equivalent experience
Formal teaching qualification e.g. C&C 6730, CIPD Cert in Teaching Practice

Desirable criteria

Advanced Teaching qualification e.g. Certificate of Education
IT Training qualification e.g. TAP
PRINCE2 Foundation qualification

Knowledge & Experience

Essential criteria

Have a successful track record of contributing to the delivery of complex programmes of training and technology-based change leading to realisation of benefits, ideally in an NHS environment
Specialist knowledge of structured benefits management to support programme and project processes
Specialist knowledge across a range of IT training, assessing training needs, various training methods and evaluating programme effectiveness
Have experience in report writing, data collection and collation and presentations
Have experience of supporting and managing projects using PRINCE2, or equivalent project management techniques
Have experience in public speaking and delivering training to users and staff at all levels

Desirable criteria

Knowledge of risk management and Business Continuity Planning
Have experience of inter-agency working involving multiple and diverse partners
Have a good understand of Trust policies and procedures Experience of assessment processes and procedures to meet education programme validation requirements and development of learners

Skills & Abilities

Essential criteria

Advanced IT skill sets e.g. Microsoft Office Specialist (MOS) or working towards
Ability to demonstrate advanced skills in the Microsoft Office Suite
Ability to demonstrate excellent interpersonal and communication skills
Ability to balance, prioritise and progress multiple tasks
Ability to demonstrate negotiating and problem-solving skills
Ability to demonstrate use initiative and work flexibly, without direct supervision
Analytical skills including the ability to handle numerical data and statistics
Ability to work under pressure and meet strict deadlines including being self-motivated and organising workload

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.