Job summary
- Main area
- Corporate
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 242-4626-LR
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- 30 Project Management Team
- Town
- Broughton
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 09/04/2025 23:59
Employer heading
Programme Manager
Band 8a
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
An exciting opportunity has arisen for a Programme Manager to join the North West Ambulance Service’s established Programme Management Office (PMO).
The role is an ideal opportunity for someone with significant experience of working within project environments; as programme manager you will have experience of projects using both traditional project management methodologies and also agile methodologies and must possess demonstrable experience of working using such methodologies alongside evidence of Continuous Professional Development.
This rewarding and challenging role is responsible for ensuring the smooth-running of PMO projects, overseeing the timely implementation of project plans, maintaining water-tight governance systems, fostering stakeholder relationships both internal and external, and leading the project team through the project lifecycle, from concept to delivery and into business as usual.
As every project we deliver is different, you will be required to flex your skills to drive each individual project forward; this will include responsibility for project delivery and will include identifying when agile or traditional methods are more suitable for such delivery. You will closely monitor and update project schedules and budgets, prepare progress reports, progress action points, control risks and issues and liaise with key stakeholders.
Main duties of the job
The role requires an enthusiastic and motivated individual who pays particular attention to detail; you will have an excellent understanding and experience of the project lifecycle and the need for project management frameworks. You will combine PRINCE2 knowledge with practical, demonstrable experience, and possess strong Microsoft Office skills including Visio. You must be a team player, be able to prioritise and manage a diverse workload within tight deadlines, be confident at liaising with stakeholders at all levels and have excellent analytical skills
You will follow Trust project management processes and governance arrangements, reporting to the PMO Portfolio Delivery Manger. The PMO department operates an ethos of best practice techniques, in line with industry standards. Excellent interpersonal skills and the ability to effectively collaborate with your colleagues are essential personal attributes. Working closely with programme assurance colleagues, your project will abide by Trust governance arrangements and will contribute to effective management of resources, risks and issues.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
There are a number of stages to finding the right candidate for the position, these stages may include; application; completion of a Situational Judgement Test (SJT); attendance at an assessment centre (group/individual activities); professional discussion on the 30th April 2025. At each stage applicants will be advised if they are to progress to the next stage.
NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforce reflect the diversity of the communities we serve.
Regular travel in your own vehicle may be required across the North West (subject to Agenda for Change terms and conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.
Please ensure you have read the full Job Description and Person Specification before applying for this role.
Person specification
Qualifications
Essential criteria
- Educated to master’s level and/or able to demonstrate the equivalent level of knowledge and experience working at a senior level.
- Demonstrable experience of a senior management, programme management or change leadership role.
- Possess an advanced professional project management qualification such as APM, PRINCE2 or MSP.
Skills
Essential criteria
- High level of leadership, communication (verbal & written) and interpersonal skills.
- Evidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness.
- Can demonstrate successful partnership working through collaboration.
- Can demonstrate achievement of successfully introducing, managing, and sustaining change.
- Strong analytical and investigative skills.
- Highly effective analysis and interpretation skills.
- Excellent organisational skills and team leader skills.
- Demonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money initiatives
- Significant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision making to balance competing priorities and make difficult decisions
- Expertly leading the production of key reports and papers to positively influence and support strategic directions across the trust.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of researching best practice, interpreting its relevance and processes/practices which could be implemented successfully to achieve change
- Excellent IT skills, able to use a wide range of software packages including Word, Visio, Microsoft Project, PowerPoint, Excel – produce plans / Gantt charts / spreadsheets / formulas
- Ability to negotiate, persuade and manage conflict.
Knowledge
Essential criteria
- Significant experience of change management, service improvement or practice improvement with demonstrated commitment to continuous quality improvement.
- Experience of successful working across organisational boundaries and whole systems developing and maintaining multi-professional and multi-agency partnerships to achieve common goals.
- processes and functions operating within the NHS, and the impact of legislation and national initiatives.
- Knowledge of current government policies regarding change programmes within the NHS / government depts.
- Evidence of ongoing professional development.
- Leadership experience and significant line management experience.
- Evidence of successfully handling sensitive situations efficiently and confidently.
- In depth working knowledge of Programme / Project management, governance and assurance, risk management and benefit management.
- Extensive Programme Management experience in a large and complex organisation.
- Experience of managing multi-disciplinary projects involving matrix working.
- Excellent analytical skills.
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Evidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness.
- Can demonstrate achievement of successfully introducing, managing, and sustaining change.
- Experience of effective benefits management and realisation (desirable)
Values
Essential criteria
- Working together: demonstrate collaborative and inclusive working.
- Be at our best: demonstrate a positive attitude and embrace challenges and opportunities; continuously build our capabilities through training and development.
- Make a difference: do the right thing by our staff, patients, partners and communities, acting with compassion and kindness.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Louise Bradbury
- Job title
- Portfolio Delivery Manager
- Email address
- [email protected]
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