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Job summary

Main area
Housekeeper
Grade
Band 2
Contract
Permanent: Monday to Friday 4.30pm to 6.30pm
Hours
Part time - 10 hours per week
Job ref
327-25-255
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Pullman Place
Town
Gloucester
Salary
£23,615 per annum (pro rata)
Salary period
Yearly
Closing
08/04/2025 23:59
Interview date
24/04/2025

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Housekeeper

Band 2

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

If you are looking for a flexible role in a friendly and enthusiastic Team, then we have the perfect opportunity for you!

We are looking for enthusiastic and flexible individuals to work within the Facilities team at Pullman Place Gloucester. The role will be working in cleaning at  Pullman Place, a large building of offices and clinic rooms for the NHS, there is also the opportunity to work bank hours at our hospital Wotton Lawn.  

If you enjoy working in an active and busy role with a team around you, and have great communication skills, with previous experience working within catering, or cleaning or even both, then we would welcome an application from you. 

This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

Main duties of the job

·       Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules.  The post holder will clean all areas of the site using a range of methods e.g. High dusting, damp dusting, vacuuming and mopping, in line with the NHS Cleaning Manual.

·       Be responsible for maintaining and replenishing stocks of consumable items used within the department, i.e.: paper hand towels, soap, in a safe and responsible manner.

·       Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.

·       Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out.

·       Undertake enhanced cleaning duties under the direction of the Facilities Supervisor. 

·       Report maintenance faults, building fabric issues, pests and any other concerns to the Facilities Supervisor.

·       Collection, segregation and storage of waste from locations according to local procedures and the Trust’s Waste policy.

·       Ensure patient confidentiality, privacy and dignity is maintained throughout your work.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.  

Detailed job description and main responsibilities

·       Maintain and enhance good working relationships between the Facilities Team and any other department.

·       Communicate in a professional manner with all staff, patients and visitors with a customer focussed approach.

·       Use of computer to access communications, e-learning and Electronic Staff Record system.

·       Ensure the correct use of chemicals for the type of surface and finish required, making certain the handling and usage of such are in line with the COSHH regulations, risk assessments, safe systems of work and training given.

·       Report equipment defects to the Facilities Supervisor, ensure all equipment is cleaned after use and is left in a safe condition and ready to be used by the next person on duty.

·       Undertake water flushing and record activity as part of the Trust water management processes and procedures.

·       Maintain high standards of personal hygiene by wearing the uniform provided, and ensure that it is kept clean and presentable at all times.

·       Attend training sessions not necessarily held at your place of work and at times not rostered to work.

·       Ensure that all work is carried out in accordance with local Risk Assessments as per mandatory training, eg. Manual Handling and Health & Safety.

·       Ensure all tasks are completed using the ‘safe systems of work’, i.e. the NHS Cleaning Manual, as instructed by your Facilities Team Leader / supervisor.

·       Wear the staff name badge and identification provided by the Trust at all times when on duty and comply with the Uniform policy.

·       Co-operate with managers and other employees to achieve a healthy and safe environment.

·       Ensure, where instructed to do so, areas have been locked after cleaning if the area is not occupied and replace keys in compliance with local procedures.

 ·       Providing a reactive service when priorities change during a shift.

·       Occasional exposure to distressing of difficult situations.

·       Achieving standards required in a busy environment.

Person specification

Qualifications

Essential criteria
  • NVQ Level 1 in Cleaning & Support Services or equivalent qualification or experience
  • Level 2 Food Hygiene Certificate
Desirable criteria
  • Good literacy skills Essential

Knowledge & Experience

Essential criteria
  • Basic understanding of cleaning and catering procedures
Desirable criteria
  • Previous experience of working in the NHS

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Briggs
Job title
Facilities Manager Gloucester
Email address
[email protected]
Telephone number
03004214756
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