Job summary
- Main area
- 317 Pharmacy
- Grade
- Dispensing Assistant
- Contract
- Permanent
- Hours
- Full time - 39 hours per week (Monday - Friday 08:30 to 18:00)
- Job ref
- 317-2025-PHARMA-05
- Employer
- Newcastle Hospitals PharmaServices Limited
- Employer type
- Public (Non NHS)
- Site
- RVI
- Town
- Newcastle
- Salary
- £24,077 per annum
- Salary period
- Yearly
- Closing
- 09/02/2025 23:59
- Interview date
- 21/02/2025
Employer heading
Dispensing Assistant
Dispensing Assistant
Job overview
Interview date: 21 February 2025
This is a really exciting time to join our newly established outpatient pharmacy service 'Newcastle Pharmacy Services'. We provide an outpatient dispensing service to the patients of The Newcastle upon Hospitals NHS Trust. We are looking for motivated and dynamic individuals who thrive in a fast paced, energetic and friendly environment who are keen to develop themselves and the service.
**Applications are welcomed from individuals that currently do not hold a level 2 qualification in pharmacy, as training will be provided to ensure that successful candidates can achieve the qualification once in post**
Full time 39 hours per week working Monday -Friday shifts 08:30 - 18:00.
Trustwide. Base at RVI or Freeman but expected to cover shifts at both sites when required.
Annual Leave - 25 days holiday per year plus Bank Holidays
Pension: Nest Pension Scheme; 5% employee contribution and 3 % employers contribution
Pay Date: 25th of the month
Main duties of the job
To carry out the full range of Dispensing Assistant duties including receiving, dispensing and handing out of prescriptions.
Participates in routine stock management duties within the pharmacies, such as receiving, checking off and booking in of medicines.
Communicate with a diverse range of people who visit pharmacy.
Answer routine queries face to face or on the telephone from patients and other hospital staff.
To participate in pharmacy projects and developments and cooperate in implementing new policies and procedures arising from this.
Deals with the public on a daily basis where patients may be upset, distressed or angry due to what they may perceive as being a long waiting time.
Working for our organisation
Our new outpatient pharmacy - Newcastle Pharmacy Services - will operate from 1 December 2024 as a subsidiary of the Trust. This follows an announcement from Lloyds in August 2024, that it was withdrawing from its 64 Lloyds Pharmacy-branded hospital pharmacy sites across the country, including those at the RVI and Freeman Hospitals.
Detailed job description and main responsibilities
To carry out the full range of Dispensing Assistant duties including the dispensing of prescriptions and orders.
Provide technical support to dispensary services including carrying out routine procedures in the ordering, distribution and storage of pharmaceutical stock.
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of Newcastle Hospitals Pharmacy Services Ltd that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Person specification
Qualifications & Education
Essential criteria
- NVQ Level 2 in Pharmacy Services OR a training programme accredited by the GPhC to an equivalent level to Pharmacy Services Skills NVQ Level 2 (QCF). If does not hold then expected to undertake and complete once in post.
Desirable criteria
- GCSE (Min. Grade 4 or Grade C) or equivalent in Mathematics and English Language or previous relevant experience.
Knowledge & Experience
Essential criteria
- Demonstrate good oral and written communication
- Previous experience dispensing prescriptions
- Knowledge of drug names and differences in formulations / pack sizes
Desirable criteria
- Grandparent clause notification to the GPhc
- Knowledge of Hospital Pharmacy
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills & Abilities
Essential criteria
- Basic computer skills
- Good organisational and accuracy skills
- Good customer care skills
- Able to work as part of a team
- Able to work to deadlines in a busy environment
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Elliott
- Job title
- Multi-site Pharmacy Manager
- Email address
- [email protected]
- Telephone number
- 0191 2821935
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